BBS Terms of Use
Effective July 23, 2026.
These Terms of Use govern your access to birthbosssociety.com and the free content we make available there. Paid programs are governed by their own purchase terms, which control if there is any conflict with these Terms.
By using this site you agree to these Terms. If you do not agree, please do not use the site.
1. Who may use the site
You must be at least 18 years old and able to form a binding contract. By using the site you represent that you meet those requirements and that any information you give us is accurate.
2. Your account
You are responsible for keeping your login credentials confidential and for everything that happens under your account. Accounts are personal to you. Sharing a login, or providing access to our paid materials to anyone who has not purchased them, is a material breach of these Terms and grounds for immediate termination without refund.
Tell us promptly at [email protected] if you believe your account has been compromised.
3. Purchases
When you buy a program, membership, training, or event ticket, the terms presented at that checkout govern your purchase. Prices are in U.S. dollars. We may change prices at any time; a price change does not affect a purchase you have already completed, and for recurring subscriptions we will give you advance notice as described in the membership terms.
4. Our intellectual property
Everything on this site and inside our programs — course videos, workbooks, templates, scripts, frameworks, contracts, checklists, written content, graphics, our name, and our logo — is owned by us or licensed to us and protected by copyright and trademark law.
When you purchase a program, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use those materials for your own business.
That license permits you to:
- Use our templates and frameworks inside your own doula practice or agency
- Adapt our client-facing documents for use with your own clients
It does not permit you to:
- Share, resell, license, publish, or distribute the materials
- Use the materials to build, teach, or sell a competing training, course, certification, or membership
- Reproduce our materials in your own paid or free educational content for other professionals
- Use our name, logo, or program names to imply endorsement, affiliation, or certification you have not earned
Recordings of live calls, coaching sessions, and events are provided for your personal use only and may not be downloaded, shared, or republished.
5. Content you post
You keep ownership of what you post in our community and submit to us. By posting, you grant us a worldwide, royalty-free, non-exclusive license to host, display, reproduce, and distribute that content for the purpose of operating the community and our services, and to use it in aggregated or anonymized form to improve what we offer.
If you give us a written testimonial or agree to be featured, that permission is covered by a separate release. We do not publish member content as marketing without asking first.
You are responsible for what you post. Do not post anything you do not have the right to post, and do not post client information.
6. Things you agree not to do
- Break the law, or use our services to help anyone else break the law
- Post content that is harassing, threatening, hateful, defamatory, or invasive of anyone's privacy
- Share confidential information disclosed by another member
- Scrape, crawl, or use automated tools to extract content or member information
- Attempt to gain unauthorized access to our systems or another member's account
- Use the community primarily to solicit or advertise to our members without our written permission
- Impersonate anyone, or misrepresent your credentials or affiliation
- Interfere with the operation or security of the site
7. The community
Access to the member community is a benefit of membership, not a right. Our Community Code of Conduct is incorporated into these Terms. We may remove content, suspend access, or terminate membership for conduct that violates it. Where we terminate for cause, no refund is due.
8. Educational purpose only
Everything we provide is business education and professional development. It is not legal, tax, accounting, financial, medical, or clinical advice, and it does not create a professional-client relationship of any kind. You are responsible for your own business decisions, for complying with the laws, licensing rules, and scope-of-practice standards that apply where you practice, and for the care you provide your own clients. Consult qualified professionals in your jurisdiction before acting.
9. No guarantee of results
We do not guarantee any particular business, financial, or professional outcome. Results depend on your effort, your market, your existing business, your pricing, your capacity, and many factors outside our control. Our Earnings & Results Disclaimer is incorporated into these Terms and applies to every result, revenue figure, and testimonial anywhere on this site.
10. Third-party services and links
We link to and recommend third-party tools and services, sometimes as an affiliate. We are not responsible for those services, their content, their pricing, or their treatment of your data. Your dealings with them are between you and them.
11. Disclaimer of warranties
The site and our services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
12. Limitation of liability
To the fullest extent permitted by law, our total liability arising out of or relating to your use of this site or our services will not exceed the greater of the amount you paid us in the twelve months before the claim arose, or one hundred dollars ($100).
We will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunity, lost data, or business interruption, even if we have been advised of the possibility. This limitation applies regardless of the legal theory and survives any failure of an essential remedy.
13. Indemnification
You agree to indemnify and hold harmless Hip to Heart LLC, its owners, officers, contractors, and agents from any claim, damage, loss, or expense (including reasonable attorneys' fees) arising from your use of the site or our materials, your content, your breach of these Terms, your violation of any law, or your infringement of anyone's rights.
14. Termination
We may suspend or terminate your access at any time, with or without notice, for conduct that violates these Terms or that we reasonably believe harms other members, us, or a third party. Sections 4, 5, 11, 12, 13, 15 and 16 survive termination.
15. Governing law and dispute resolution
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law rules. Before filing any formal action, both parties agree to attempt in good faith to resolve the dispute by direct discussion for at least thirty (30) days. Any action not resolved that way will be brought exclusively in the state or federal courts located in Massachusetts, and you consent to that jurisdiction.
Decision for counsel — remove before publishing. Some online businesses add a binding arbitration clause with a class-action waiver here. It can reduce litigation exposure but is increasingly scrutinized, must be conspicuously presented, and carries its own costs. Deliberately left out. Worth asking whether to add — a business decision, not a formality.
16. General
If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a reorganization or sale of our business. These Terms, together with the policies incorporated by reference and any purchase terms you accepted, are the entire agreement between us.
17. Changes
We may update these Terms. The "Effective" date above will change, and continued use of the site after that date means you accept the updated Terms. For material changes, we will provide notice by email or a prominent site notice.
18. Contact
Hip to Heart LLC — 25 Messenger Street, Plainville, MA 02762 — [email protected]